Shipping policy
Last updated: September 16, 2026
Where we ship
We currently ship to all 50 U.S. states and Washington, D.C. We do not ship internationally yet.
Shipping rates
Every shirt is printed on demand and shipped by our print partner, Apliiq. Shipping is calculated at checkout from your package weight using Apliiq's U.S. rates.
| Package weight | Rate |
|---|---|
| Up to 7.9 oz | $5.96 |
| 8 to 11.9 oz | $6.92 |
| 12 to 15.9 oz | $8.85 |
| 16 to 31.9 oz | $11.80 |
| 32 to 47.9 oz | $15.65 |
| 48 to 63.9 oz | $18.85 |
| 64 to 79.9 oz | $22.24 |
A single shirt usually ships for $6.92 to $8.85, depending on size. Larger orders use the same weight-based rates, and the exact amount always shows at checkout before you pay.
Free shipping on orders of $75 or more. The threshold is based on your subtotal after discounts and before tax. Two shirts with the "Buy two, save 15%" offer ($88.40) ship free.
Processing time
Every shirt is printed after you order it. Most orders leave our print partner within 2 to 7 business days. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed during a new drop or the holiday season can take longer. If your order will take more than 2 business days beyond this estimate, we will email you.
Delivery time
After your order ships, standard U.S. delivery usually takes 3 to 7 business days. The carrier sets delivery dates, so we cannot guarantee them. Total time from order to delivery is usually 5 to 14 business days.
Tracking
You will get an email with a tracking number when your order ships. If you have not received tracking within 7 business days of ordering, email us at support@civicdrops.com and we will look into it.
Multiple items
Items in the same order usually ship together. Sometimes they ship separately. You will never pay extra shipping when that happens.
Address changes
Please check your shipping address at checkout. To fix an address, email us within 2 hours of ordering. After production starts, we cannot change the address. If a package is returned to us because of an incorrect or incomplete address, we will reship it once you pay the shipping cost again, or refund the order minus the original shipping charge.
Lost or stolen packages
If tracking shows no movement for 7 business days, or the package is marked delivered but you cannot find it, email us within 30 days of the ship date. Please check with neighbors and your building's mail room first. We will open a claim with the carrier and decide on a replacement or refund within 5 business days after we receive the details we need.
Damaged, defective, or wrong items
If your shirt arrives damaged, misprinted, or is not what you ordered, email us within 30 days of delivery with your order number and a photo. We will send a free replacement or a full refund, including shipping. You do not need to send the item back unless we ask.
Holiday orders
Each holiday season we post an order-by date on our site and in our emails. Orders placed by that date are expected to arrive before the holiday. We cannot promise holiday delivery for orders placed after it. A digital gift card arrives by email immediately and works well after the cutoff.
Taxes and duties
We collect sales tax where required. U.S. orders have no customs duties.
Questions
Email support@civicdrops.com. We answer within 1 business day.
Civic Drops LLC
48 Wall Street
New York, NY 10005
support@civicdrops.com
civicdrops.com/pages/contact